Contact emergency support

This route will directly notify our 24/7 on-call team. Please only use in emergencies where a business connection is fully down or unusable - otherwise use our normal support route.

It sounds like you should use the normal support channel

Your answers indicate that your query can be dealt with by our normal support team.

Don't worry - this doesn't mean you'll get a slower response - it just means that we don't send out alerts to the engineering team just yet.

OK, Contact support

Call us


Please note that calls may be monitored or recorded.

Looking for someone other than our support team?

For general equiries, partnership opportunities or if you are just unsure who at Telcom to talk to, email our team at [email protected] or by calling 03301222970.

All contact options